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Get Help Fast and Save Money!
No Membership Fees ~ No Annual Dues ~ No Hidden Fees
We’re Urgent.ly, America's #1 On-Demand Roadside Assistance Service, and we’re reinventing the way stranded drivers get back on the road…fast. With a nationwide network of trusted service providers and flat-rate, pay-per-use pricing, it’s no wonder people are canceling that …um…”association” membership. 

So say goodbye to lost membership cards, expensive annual fees and endless waits wondering where help is and when it will arrive.
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Or
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In the News
No Brainer
From taxis to groceries to takeout, we all turn to apps that give us on-demand, transparent, and quick service. It’s not only convenient: it’s a no-brainer. Now, Urgent.ly brings this on-demand convenience to a service desperately in need of it: roadside assistance.

Straightforward, pay-per-use pricing. Clear and precise map-based views of where the tow trucks are – right now. No charges until the service is complete. Simply put, you're finally in control of getting the help you need.
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    Quickly See Nearby Available Help
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    Accurate ETA of Closest Tow Truck
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    Just a Few Taps to Connect with Help
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    Watch On Your Map to See Help Arrive
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    Pay-per-Use, No Membership Fees
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    Securely Pay by Credit Card
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    No Charge Until Service is Complete
How it Works
Just go to our website (or use our iOS app) on any smartphone, and pick the service you need. After you've tapped a few buttons to help the driver identify your car, the magic happens.

Day or night, the closest available driver from our network of trucks and service providers is identified, and their availability secured. And you'll never wonder when they're coming: you can always see where they are, on a map, with their estimated time of arrival.

We just require a valid credit card number (and of course we use 128-bit encryption!), to get the driver on his way. Your credit card is only charged after the job is done, and you’re happy with it.
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No calling around. We’re always nearby
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Simply pick a service
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No More Waiting and Wondering
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Just tap to call with any questions
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FamilyView lets you pay for loved ones and watch in real time as they get help
What it Costs
Getting you going again due to the most common roadside headaches (dead battery, flat tire, running out of gas, or getting locked out) costs $75. Towing your vehicle to a location up to 15 miles away costs $99, with tiered pricing for drop-offs farther than 15 miles.

If you’ve been paying “membership” fees for years, paying for roadside insurance you may not have needed, you can see the value in our pricing structure!
Keep Loved Ones Safe
With our FamilyView feature, you can hook-up the people you care about most directly to your account. So if they’re ever in a roadside bind, you’ll be instantly alerted while we get them the help they need ASAP. The charges will go directly to your card on file (no payment worries for them), and you can watch in real time as their help arrives.
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    It’s like your own private dispatch center
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    Instant alerts when loved ones need help
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    Observe the entire rescue from your phone
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    Obtain information on tow truck operator
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    Confirmation alert when service is complete
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    Charges roll-up to your card on file
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    Receipt for service is sent directly to you
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    Set-up is quick and easy
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How We Compare
Sure, there are other options. But with Urgent.ly, you can connect with us in a flash, we’ll see exactly where you are, and you’ll see exactly where your tow truck is. And with FamilyView, you’ll be ‘in the know’ anytime your loved ones need rescuing. Plus, you only pay once you’re helped and happy. So, to be honest, there is no comparison! Here’s how we stack up:
Feature
Urgent.ly
Auto Clubs
Pay-Per-Use, No Membership Fees
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Just a Few Taps to Connect With Help
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Automatic Detection of Your Location
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Quickly See Location of Nearby Help
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Receive Accurate ETA of Closest Tow Truck
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Track on Your Map as Help Arrives
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FamilyView to Keep Loved Ones Safe
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Stored Credit Card/Payment Info
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Stored Vehicle Information
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Securely Pay By Credit Card
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Vetted Tower Network (Insurance / Background Checks)
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Phone Agents Available To Help 24/7
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Feature
Urgent.ly
Auto Clubs
Pay-Per-Use, No Membership Fees
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Just a Few Taps to Connect With Help
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Automatic Detection of Your Location
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Quickly See Location of Nearby Help
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Receive Accurate ETA of Closest Tow Truck
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Track on Your Map as Help Arrives
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FamilyView to Keep Loved Ones Safe
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Stored Credit Card/Payment Info
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Stored Vehicle Information
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Securely Pay By Credit Card
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Vetted Tower Network (Insurance / Background Checks)
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Phone Agents Available To Help 24/7
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Happy Customers

Some call us “The Uber of roadside help”. Old-schoolers have said we’re “What AAA should have been all along”.
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"It was fast and simple to get help when needed.  This was the best service I have received in a long time.  Elvis [her servicer] was a pleasure to work with and I was back on the road within 39 min from the time I requested service.  I will be sure to tell family and friends about your service.
Thank you again,
Holly J.
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“I used to have AAA but dropped it because I didn’t want to pay for something I didn’t use. That’s why I downloaded Urgent.ly, and was helped quickly with a tow in a snowstorm.” — Jerome H. Roseville MI
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"I’ve had to use Urgent.ly three times now, as my VW had continuous battery problems. Each time it worked perfectly, allowing me to see where the driver was and when he’d arrive. Time of arrival was really impressive. Great experience overall — thanks Urgent.ly!” ~ Aaron, VA
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“awesome”
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“really fast and simple”
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“lifesaver!”

“It’s Like Uber for Roadside Assistance!”  -Pat S.

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